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Hi. I'm Milena Lopes, 

a UX RESEARCHER and DESIGNER.

HOW DO
I WORK?

MIXED METHODS

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HUMAN-CENTERED DESIGN

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PARTICIPATORY DESIGN

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1.BRIEF

2.PLAN

3.CARRY OUT

4.ANALYSE

5.REPORT

My work relies on participatory practices, evidende and research ethics. I'm enthusiastic of a critical and reflexive thinking in the design process. I follow no recipe in UX research: I creatively adapt UX methods to each product and context. I use both qualitative and quantitative data to detect needs, flaws and opportunities. The choice for a more qualitative or a more quantitative research depends on the research questions and business goals. 

MY UX
TOOLKIT

NEEDS DISCOVERY

■ Contextual inquiry
■ Behaviour analytics
■ Focus group
■ Interview
■ Literature review
■ Survey

TESTING
& ANALYSIS

A/B testing 

■ Concept testing
■ Desirability studies
■ Diary studies

■ Statistical analysis

■ Usability testing

REQUIREMENTS
& IDEATION

■ Card sorting
■ Co-design workshop
■ Jobs to be done
■ Persona creation
■ Problem statement

■ User journey

SOME CASES

© 2023

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